Privacy Policy

House of Spells — United States

Effective Date: July 2026

1. Who We Are

House of Spells USA ("we", "us", "our") operates the website houseofspells.com and the House of Spells flagship store at Times Square, New York. We are committed to protecting your personal information and your right to privacy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Register as a Founding Member
  • Create an account on our platform
  • Make a purchase in-store or online
  • Subscribe to our newsletter or communications
  • Contact us with inquiries or feedback

This information may include: name, email address, phone number, country, fandom preferences, and purchase history.

3. How We Use Your Information

We use your personal information to:

  • Process and manage your Founding Member registration
  • Send you updates about store launches, events, and exclusive offers
  • Personalise your experience based on your fandom preferences
  • Manage our loyalty programme (The Enchanted Circle)
  • Process transactions and send related information
  • Respond to your enquiries and provide customer support
  • Improve our website, products, and services

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Lodge a complaint with a supervisory authority

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: privacy@houseofspells.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.